FAQ Support

We are available 7 days a week to answer all your questions.

Opening hours:

Mon – Fri: 9AM – 5PM

Sat – Sun: 10AM – 4PM

We aim to respond within 48 hours.

✉️ info@rayo-azul.com

You may return your order within 30 days of receiving it.

To start the return process, simply send us an email at info@rayo-azul.com.

Our jewelry is made from high-quality stainless steel.

Some pieces are gold-plated.

Yes! We offer free shipping on all orders, no minimum purchase required.

Depending on your location, delivery may take around 4-9 business days. For more details, please see our shipping policies. To track your order's status, visit our tracking page here.

We have made it simple and secure. Rayo Azul takes American Express, Mastercard, Visa, Apple Pay, Google Pay and Shop Pay. Protected by an SSL (Secure Socket Layer) connection that ensures the digital transmission of your personal data, such as credit card and account information. Your privacy and data security are our top priority.